Member Experience Manager

New York, NY, United States

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Member Experience Manager

  LOVES PEOPLE. PASSIONATE ABOUT GREAT CUSTOMER SERVICE.   Member Experience Managers are the backbone of Grouper. It's up to you to make sure each and every Grouper is a seamless, awesome experience for our members. Making it look easy is a tough job, though. We burn the midnight oil on a regular basis and we go above and beyond each day. Consider us the Navy SEALS of customer service :-)  

Required:

  • Has been on a Grouper
  • College graduate
  • Grace under pressure
  • Quick witted and playful
  • Monster of a multitasker
  • Born problem solver

Preferred:

  • Awesome accent
  • Customer Service experience
  • Startup experience
  • Love of technology

How to Apply

Email the following to jobs@joingrouper.com (subject: "Member Experience Manager"):
  • A short paragraph on why you want to work at Grouper
  • A resume
  • Link to LinkedIn Profile